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Ordering & Refunds
We can accept the following cards:
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Details
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Shop Online |
| www.dietaryneedsdirect.co.uk
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Secure, quick & informative - By far the most comprehensive
option and you can order any time, day or night, 7 days a
week
Simply select the Enter The Store icon on the
left-hand side to start shopping and follow the simple steps
through to payment |
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    Details
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Telephone Order |
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01453 790 999 |
Prefer to speak to someone in person? Just call with your
payment card details and let us know what you'd like
Telephone lines are manned on average over 35 hours each
week across Monday to Friday (often after 5pm also), however
we do provide an answer service and will ring you back if
you leave a message |
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Email Order |
| info@dietaryneedsdirect.co.uk
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In a hurry, but know what you want? Why not send an email.
Remember to leave a contact telephone number so we can call
you back to gather your payment details. Note: emails
are not secure and credit card information should not be
sent this way |
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Details
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Fax Order |
| 01453 790 808 |
Download the order form at the bottom of the page or write
out what you need and fax it to us at any time. Use the
website to view the full details of the products to help you
make your selection.
Please note that cheques, postal orders
or credit card details may be sent on separately in the post
if desired |
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Details
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By Post |
| Address |
Dietary Needs Direct, 25 Church Street, Stroud, Gloucestershire, GL5 1JL
Download the form at the bottom of the page and post it to
us at any time. Use the website to view the full details of
the products to help you make your selection.
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Details
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Refunds & Returns
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| Our Policy |
Shoppers have the right to cancel part or all of their whole
order for whatever reason within seven days of receipt of
the goods. Full refunds for the products will be made
providing that they are returned to us in their original
state and within two weeks from the date of cancelling. If
you wish to cancel either before or after your goods are
sent out, just drop us an email to
info@dietaryneedsdirect.co.uk or call us on 01453 790999
Dietary Needs Direct can accept no responsibility for any
damage to unwanted items that have been ordered in error
whilst they are being returned. Shoppers must ensure that
goods are packaged in a satisfactory way and only refunds
will be given to items that are returned intact. If the
return is for reasons other than faulty / incorrect goods
then we will need to ask you to cover the cost of returning the goods to us. The refund will only include the cost of the goods and not the original shipping.
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Click Here to Print Order Form
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