Brochure Requests

Unfortunately we can no longer keep our brochure or catalogue up-to-date as there are now well over 1000 products with new ones arriving every week and it isn't possible to list all the information including the ingredients, nutritional details, photos and so on without producing a book the size of a phone directory! This is neither environmentally friendly nor practical for us

We would ask therefore that if you have access to a computer to use our website shop to view products as this is fully comprehensive and kept up-to-date almost daily

Shopping Online

We do understand that despite using World leader Worldpay and their latest secure technology (see more information below), that some people may still be cautious about shopping online or would prefer to order by phone, email or fax. In this instance, the website shop can be used to select products and then you can stop at the basket checkout page (the one where you can view everything you have selected) and either print off the basket contents and fax them over, cut and paste them into an email or simply read them out over the phone. No payment online is required

No Computer?

If you totally struggle to get on to the internet, we will still be able to help by printing off and sending out a very basic product list which will give the product group, name, brand and price of the products we can supply to give a general overview as a starting point from which we can supply additional information by phone or email if there are particular products or groups of products that are of interest

Worldpay Security Information

Dietary Needs Direct has WorldPay's leading web technologies behind it. They are one of the longest established companies in ecommerce world-wide today. The system is fully endorsed by the banks and security is assured by WorldPay.

WorldPay uses state of the art security and techniques both proprietary and unique to ensure that you are fully protected when purchasing items online by credit card.

WorldPay are Europe's leading payment service provider, processing for major companies such as John Lewis, Disney, Sage and Vodafone. WorldPay have impeccable fraud prevention capabilities and as such are master merchants for Visa and MasterCard

The system has inbuilt system redundancy and fault tolerance and uses Thawte 2048 bit encryption and 128 bit SSL at Browser level.

Shopping online carries a virtually non-existant risk nowadays and is far safer than many other methods of card payment.

Your credit card will be charged at the time of order and your goods (subject to being in stock) will be despatched as soon as the order is downloadeded and usually within 24 hours (excluding the weekend)